​Harrogate Removals

Effective date: 01.07.2025

Harrogate Removals is committed to protecting your privacy and ensuring that your personal data is handled safely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or contact us.

1. Who We Are

Harrogate Removals provides domestic and commercial removal services across Harrogate and surrounding areas.

If you have any questions about this policy or how we use your data, you can contact us using the details provided on our website.

2. Information We Collect

We may collect and process the following personal information:

• Name

• Address (current and destination)

• Email address

• Telephone number

• Details about your move (dates, property size, special requirements)

• Any other information you choose to provide when contacting us

We may also collect limited technical information when you visit our website, such as:

• IP address

• Browser type

• Pages visited

This information helps us improve our website and services.

3. How We Use Your Information

We use your personal information to:

• Provide quotes and removal services

• Respond to enquiries and communicate with you

• Arrange and manage your move

• Improve our services and customer experience

• Meet legal or regulatory obligations

We do not sell, rent, or trade your personal data to third parties.

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• To perform a contract (providing removal services)

• To respond to enquiries at your request

• To comply with legal obligations

• Legitimate business interests (such as improving our services)

5. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.

Your data is stored securely and only accessed by authorised personnel.

6. Sharing Your Information

We only share your data where necessary, for example:

• With trusted third parties required to complete your move 

• Where required by law or regulatory authorities

Any third parties we work with are required to respect the security of your data.

7. How Long We Keep Your Data

We only keep personal data for as long as necessary to fulfil the purpose it was collected for, including legal, accounting, or insurance requirements.

8. Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your data (where applicable)

• Object to or restrict processing

• Request data portability

To exercise any of these rights, please contact us.

9. Cookies

Our website may use cookies to improve functionality and user experience. Cookies help us understand how visitors use our website.

You can control or disable cookies through your browser settings.

10. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be shown above.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact Harrogate Removals using the details on our website.